Streamlined IBX Access Is Here

Enjoy the faster, globally consistent IBX access process. Set up your Security profile today. Questions? Check out the resources below to get you started.

Resources

  • The IBX Access Transformation global go live was December 2, 2019. Find “Site Specific Information” to see what’s changing at the IBXs you most visit, if white glove service is available, and any exceptions that may apply.
  • View the IBX Access Transformation Overview to find out more about the current state vs future state of the IBX Access Process, as well as an overview of how to complete your Security Profile within the Equinix Customer Portal (ECP).
  • If you already use the ECP and have completed your ECP account activation, please follow the steps in the “Setting Up Your Security Profile in ECP Guide.” This guide shows you exactly how to complete your Security Profile.
  • If you do not currently use the ECP and have not completed your ECP account activation, please follow the steps in the “Setting Up Your Security Profile and ECP Account Activation Guide.” This guide shows you exactly how to complete your ECP account activation and once your account is activated, how to complete your Security Profile.
  • Please visit the FAQ to find answers to any remaining questions.
  • Still have a question not answered in the FAQ, please contact your CSM or email [email protected] and the Global Service Desk will get back to you as soon as possible.
Thank you for being an Equinix customer.